Privacy Policy
This Privacy Policy applies to the services of Rachel & Lucy Manchester. We are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and confidentiality.
Information We Collect
When you place an order, create an account, or interact with our website, we may collect the following personal data:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information
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IP address and device information
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Website activity and browsing behaviour
How We Use Your Information
We use your personal data to provide a smooth and reliable shopping experience, including:
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Processing and delivering your orders
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Providing customer service and support
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Sending updates about your order and relevant information
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Improving our website, services, and overall user experience
Sharing Your Information
We only share your data with trusted third parties when necessary to operate our business effectively. This may include:
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Payment providers for secure transactions
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Shipping and logistics partners to deliver your order
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Service providers that help us improve our website and operations
We will never sell or misuse your personal data. In certain cases, we may be required to share information to comply with legal obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and regulations.
Cookies
Our website uses cookies to enhance your browsing experience, analyse website traffic, and support marketing efforts. You can manage or disable cookies at any time through your browser settings.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or updates to your information
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Request deletion of your personal data
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Object to the processing of your data
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Request data portability
To exercise any of these rights, please contact us at:
info@rachellucymanchester.com
Contact Information
If you have any questions or concerns regarding this Privacy Policy, you can contact us using the details below:
Company Name: Rachel & Lucy Manchester
Email: info@rachellucymanchester.com
Customer Support Hours:
MON / FRI: 09:00 AM – 06:00 PM
SAT / SUN: 10:00 AM – 05:00 PM
This Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements. We encourage you to review this page regularly for the latest information.